Introduction

The Successful Immigrant is committed to maintaining your trust, ensuring your privacy, and protecting your personal data. We work to process your personal data in a fair, transparent, and lawful way, and this Privacy Policy explains how we collect, use, process, share and protect personal data. It also describes the choices available to you regarding the use of your personal data. As you review this Privacy Policy, keep in mind that some Successful Immigrant products are subject to separate terms and conditions that include privacy-related terms supplementing this Privacy Policy.

Any personal data you provide when using our website, any other website operated by us, or our products will only be used in accordance with this Privacy Policy. Please read this Privacy Policy carefully to understand our policies regarding your personal data, including your responsibilities for storing, collecting, using, and sharing personal data.

Information we collect from you

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on our websites (our “Site”) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our Site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our Site, enter a competition, promotion or survey, and when you report a problem with our Site. The information you give us may include the following:

identity and contact information, including your name, address, e-mail address and phone number;
financial information including your credit card details or other payment mechanisms;
profile information including your username and password, purchases or orders made by you, personal description, photographs and video footage of you; and
marketing and communications information including your preferences in receiving marketing from us and third parties and your communication preferences;

Information we collect about you. With regard to each of your visits to our Site we will automatically collect the following information:

technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for’ page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs methods used to browse away from the page.

Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this Site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Successful Immigrant may collect and process your personal data to ensure the efficiency and effectiveness of our Site, particularly with regard to the following:

We collect and use personal data to ensure we provide you with informative and timely marketing material:

When you download an e-book, checklist, or other content from either our Site or a social media profile operated by us, the download is part of a series of information. We use your contact information that you gave us (for example, name, email, phone number, etc.), along with company information (for example, company name, business title/role), and it is in our legitimate interest to provide you with additional emails and marketing materials pertaining to the downloaded materials so that you have the most accurate and up to date information. If you choose not to continue to receive such information, we make it very easy for you to opt out of these emails.
If you register for one of our webinars, we may share the personal data you submit during the registration process with the co-presenter(s) of the webinar as stated in the registration form of the webinar.
We use or retain some personal data based on our legitimate interest in performing internal revenue forecasting and data analytics to enhance our service capabilities.
To make our Site and our products more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit to our Site.

You can unsubscribe from marketing communications at any time.

Data we collect automatically when you use our Site

The Successful Immigrant and our service providers automatically collect information about you when you access our Site.

Cookies are small amounts of data that are stored in separate files within your computer’s Internet browser. Cookies are accessed and recorded by the websites you visit, and by the companies that show advertisements on these websites, so that they can recognize the same browser. For more information regarding cookies, please see our cookie policy below.
Web beacons (sometimes called transparent GIFs, clear GIFs, or web bugs) are small strings of code that provide a way for us to deliver a small graphic image (usually invisible) on a web page or in an email. Web beacons can recognize certain types of information on your computer such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed.

Google Analytics is a web analysis service provided by Google Inc. (“Google”). We utilize data collected by Google to track and examine the use of our Site and to prepare reports on site usage activities. For more information on Google Analytics, see here. Google AdWords conversion tracking is an analytics service provided by Google that connects data from the Google AdWords advertising network with actions performed on our Site. For more information on Google Ads, see here. For more information on your privacy choices in connection with Google Analytics, including the Google Analytics Browser Opt-Out Add On, please visit the Google website at: www.google.com/policies/privacy/.

To make our Site and products more useful to you, our servers (which can be hosted by a third-party service provider) collect information from you, including your browser type, operating system, IP address, domain name, and/or a date/time stamp for your visit.

Cookie Policy

Our Site uses cookies to distinguish you from other users of our Site. Cookies are small text files used as an anonymous unique identifier sent from our Site and stored on your browser or hard drive. This helps provide you with a good experience when you browse our Site, and also allows us to improve our Site and our products.

These identifiers are not what you might think of as personal information, like your name or phone number. However, this sharing of data may be defined as a sale under California law. You have the right to accept or refuse cookies, and to know when a cookie is being sent to your computer. If you choose to refuse cookies, portions of the Site or services may not function as intended.

Data we collect when you become a customer

In addition to the above, The Successful Immigrant collects and processes your personal data when you sign on as a customer. For example, to deliver our products and give you access to our Platform, we may process your account owner’s name and contact information, such as name and email address, job title, or phone number, when you use this information to Contact Us or to access or use our Platform. We may also use this information to contact you, our Customer, to schedule demonstrations of our products or respond to requests for customer support.

Data Retention

We will not store your personal data longer than necessary for the purpose for which we have processed your personal data, including our legal requirements to retain data after completion of the relevant work engagement. How long we retain your personal data depends on the type of data, the purpose for which we process it, and local laws governing the storage of the data.

Your Privacy Rights

You have the right to access your personal data, including the specific pieces of data that we collect, the business purpose for collecting or using this data, and the parties with whom we share this data. You may also request that your personal data be corrected, amended, rectified, restricted, not processed, or deleted, by emailing info@thesuccessfulimmigrant.ca

You will not be discriminated against or otherwise penalized for exercising rights in your personal data. Please note that we must retain certain information related to the request itself as part of our legal records. We also retain anonymized information, as much as may be possible, in order to maintain the accuracy of our records for compliance with applicable law or to manage ongoing business requirements like financial reporting.

We require all personal data-related requests to be in writing. We will respond to your request within a reasonable time and in any event within 30 days. We may require additional information from you to allow us to confirm your identity and review your personal data. After we have confirmed your relationship with us and have the proper authorization, we will respond to your request in further detail.

If we receive a request from an individual whose personal data we process on behalf of another party, we will inform the other party of the request, and work with both the third party and the individual to complete the request.

If you believe that any of your personal data we are holding is incorrect, incomplete, or should not be processed, please contact us as soon as possible through the contact methods listed above and we will promptly take the appropriate action. You are responsible for ensuring we have an up-to-date, active, and deliverable email address at which we can contact you, and for periodically visiting our Site and this Privacy Policy to review any changes or updates.

You have the right to withdraw your consent to receive any marketing or sales material from us at any time. To do this, please send an email to info@thesuccessfulimmigrant.ca